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Parts Service - Call 937-390-2100 | |||||||||||||||||||||||||||||||||||
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Customer Support : Close working associations with customers are at the basis of WPE’s commitment to absolute customer satisfaction. Should you find your self in the position of being a spares customer - know that parts are available worldwide - often times available for emergency air freight if needed. Know also that we are willing to provide parts for products long after our competition has moved on. We expect our products to withstand the rigors of time and we are willing to back them up for decades. If you have an urgent or emergency situation contact WPE at once. Turnkey Projects : We work directly with customers before developing solutions to ensure that the client’s present and future requirements are met. For large projects, on-site meetings ensure that all aspects of the project are taken into account and determination of the exact requirements of the customer. Even after the project has been defined and the performance specifications have been written, our engineers remain in constant contact during the project engineering phase to tailor solutions exactly to customer requirements. Full project management capabilities ensure that the project remains on track until final commissioning and customer hand-over. Scheduled Maintenance : We offer scheduled maintenance visits customized to meet customer requirements and scheduled for your convenience. These regular visits insure that your engineers remain familiar with our personnel and equipment and keep your system in optimal condition helping to decrease production down-time. Extended training sessions on our systems can also be combined with these visits to keep customer’s engineers up to date with all our latest developments. | ||
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